Program Administrator
Marsh USA Inc.
3475 Piedmont Road, NE, Suite 1200
Atlanta, Georgia 30305
Telephone: 404-995-3000
Fax: 404-760-5721 or 404-995-3333 |
Senior Contacts
for FSRM Participating Members These individuals
are responsible for the overall design, reinsurance and operations
of our program. They are also available to each participating
member to advise you in tailoring your coverages, retentions,
limits, or risk management strategies. |
|
Program Manager Coordinates
client service workflow with service team to deliver superior
customer service to all members in order to exceed client
expectations. When needed, manages placing ancillary lines
of business written outside the captive on behalf of captive
members. |
Susannah Cathey
Program Manager
(404) 995-3590
susannah.cathey@marsh.com
|
Marsh Customer Service
Representative Handle most day-to-day service
issues for the participating Members, including insurance
requesting exposure and loss information, policy issuance,
adding or deleting of assets, requesting of certificates,
auto id cards, endorsement requests, reviewing audits and
billing issues. |
|
FSRM Claims Assistance and Consulting
Marsh will assist if you have difficulty filing
a claim or in receiving timely settlement of a claim. Strong
claim practices help ensure the continued competitiveness
of the program. |
Wendy Loux
Marsh Claims Consultant
(404) 995-3436
wendy.loux@marsh.com |
FSRM Risk Consulting FSRM
and Marsh will be working together to bring all participating
members together on a semi-annual basis. During these sessions,
we will present the loss results of the group so that each
member can benchmark their own results against the group.
Best practice activities will be shared amongst the parties
and specific outside resources will present topics of interest. |
Gary Pohlmann
Marsh Risk Consultant
(404) 995-2972
gary.pohlmann@marsh.com
|
To
Request a Certificate of Insurance
Fax number is 404-760-5663.
Email address: atlantaoffice.certrequest@marsh.com |