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If you need help, please call Mercer Voluntary Benefits customer service at 888-374-6377, or you may submit your question online.

Specially-trained representatives are available at 888-374-6377, 9:00 AM to 6:00 PM Monday through Friday (Eastern Time).
NOTE: These are voluntary benefit plans that Publix Super Markets, Inc. makes available to its associates through Mercer Voluntary Benefits. Publix Super Markets, Inc. does not pay for any policy or service offered under the program. Publix Super Markets, Inc.'s responsibility under PersonalPlans is limited to coordinating payroll deductions for premium payments. If you choose to purchase any policies or services through PersonalPlans, your contract for coverages will be with each insurance company or plan provider, and your contact for policy servicing will be through Mercer Voluntary Benefits.