American Federation of Musicians
Contacts
General
(none)

Life Insurance Contacts
Group Term Life Insurance Contacts
Program Administrator
Title: Mercer Consumer
Address: 12421 Meredith Drive
Urbandale, IA
50398
Phone: 1-800-503-9230
Email: customerservice.service@mercer.com
Hours: 8:15 AM to 5:00 PM Central
Website: http://www.mercer-web.com/products/mercerhealthbenefits.html
Application Mailing Address
Title: Mercer Consumer
Address: PO Box 9122
Des Moines, IA
50306-9122
Website: http://www.mercer-web.com/products/mercerhealthbenefits.html
Insurance Company
Title: United States Life
Address: 3600 Route 66
Neptune, NJ
07754-1580

Health Care Contacts
Major Medical Insurance Contacts
Program Administrator
Title: Mercer Consumer
Address: 540 West Madison, Suite 1200
Chicago, IL
60661
Phone: 877-886-0110
Email: individualsales@healthinsurance.com
Hours: 8:15 AM to 5:00 PM Central
Website: http://afm.healthinsurance.com/hi/
Hospital Income Insurance Plan Contacts
Policy Number: AGP-1961
Program Administrator
Title: Mercer Consumer
Address: 12421 Meredith Drive
Urbandale, IA
50398
Email: customerservice.service@mercer.com
Hours: 7 am to 5 pm M-F (Central)
Website: www.mercer.com
Insurance Company
Title: Hartford Life Insurance Company
Address: One Hartford Plaza
Hartford, CT
06155
Website: http://www.mercer-web.com/products/thehartford.html
Short Term Medical Contacts
Program Administrator
Title: Mercer Consumer
Address: 12421 Meredith Drive
Urbandale, IA
50398
Phone: (877) 249-7868
Email: plsvc.service@mercer.com
Hours: 8:15 am to 5 pm M-F CST
Website: www.mercer.com
Insurance Company
Title: Assurant Health
Address: 501 West Michigan
Milwaukee, WI
53203
Website: http://www.assuranthealth.com

Auto Insurance Contacts
Auto Insurance Contacts
To enroll in the Auto Insurance plan
Title: Liberty Mutual
Phone: 888-741-5644
Hours: M-F 8:00 AM-11:00 PM EST
To report a claim
Title: Liberty Mutual
Phone: 800-225-2467
Hours: 24 hours a day
Website: http://www.libertymutual.com/lm/afm
To change your policy
Title: Liberty Mutual
Phone: 800-295-3753
Hours: M-F 8 AM-11 PM EST
Website: http://www.libertymutual.com/lm/afm
Corporate Headquarters
Title: Liberty Mutual
Address: 175 Berkeley Street
Boston, MA
02117
Phone: (617) 357-9500
Website: http://www.libertymutual.com

Homeowners Insurance Contacts
Homeowners Insurance Contacts
To enroll in the Homeowners Insurance plan
Title: Liberty Mutual
Phone: 888-741-5644
Hours: M-F 8 AM-11 PM EST
To report a claim
Title: Liberty Mutual
Phone: 800-225-2467
Hours: 24 hours a day
Website: http://www.libertymutual.com/lm/afm
To change your policy
Title: Liberty Mutual
Phone: 800-295-3753
Hours: M-F 8 AM-11 PM EST
Website: http://www.libertymutual.com/lm/afm
Corporate Headquarters
Title: Liberty Mutual
Address: 175 Berkeley Street
Boston, MA
Phone: (617) 357-9500
Website: http://www.libertymutual.com

Accidental Death and Dismemberment Contacts
Group Accidental Death and Dismemberment Insurance Contacts
Program Administrator
Title: Mercer Consumer
Address: 12421 Meredith Drive
Urbandale, IA
50398
Email: customerservice.service@mercer.com
Hours: 7:30 AM to 6:00 PM M-F Central
Website: www.mercer.com
Application Mailing Address
Title: Administrator, AFM Insurance Program
Address: P.O Box 10374
Des Moines, IA
50306-8812
Payment Billing Address
Title: AFM Insurance Plans
Address: P.O. Box 10425
Des Moines, IA
50306-0425
Insurance Company
Title: New York Life Insurance Company
Address: 51 Madison Avenue
New York, NY
10010
Website: http://www.mercer-web.com/products/thehartford.html

Long Term Care Contacts
Long Term Care Contacts
Program Administrator
Title: Mercer Consumer
Address: 12421 Meredith Drive
Urbandale, IA
50398
Phone: 1-800-503-9230
Email: customerservice.service@mercer.com
Hours: 7 am to 5 pm M-F (Central)
Website: www.mercer.com

Disability Income Contacts
Disability Income Insurance Plan Contacts
Policy Number: AGP-5069
Program Administrator
Title: Mercer Consumer
Address: 12421 Meredith Drive
Urbandale, IA
50398
Phone: 1-800-503-9230
Email: customerservice.service@mercer.com
Hours: 8:15 am to 5 pm M-F (Central)
Website: www.mercer.com
Insurance Company- Hartford Life Insurance Company
Title: Hartford Life and Accident Insurance Company
Address: One Hartford Plaza
Hartford, CT
06155
Website: http://www.mercer-web.com/products/thehartford.html

Dental Contacts
Enhanced Dental Insurance Plan Contacts
(none)

Equipment Insurance Contacts
Special Risk Musical Instrument Equipment Ins. Contacts
Program Administrator
Title: Mercer Consumer
Address: 12421 Meredith Drive
Urbandale, IA
50398
Phone: 1-800-503-9230
Email: PLSDSTeam.service@mercer.com
Hours: 7.30 am to 5.00 pm M-F (CST)
Website: www.mercer.com

Cancer Insurance Contacts
Cancer Insurance Contacts
Policy Number:
Program Administrator
Title: Mercer Consumer
Address: 12421 Meredith Drive
Urbandale, IA
50398
Phone: 1-800-503-9230
Email: customerservice.service@mercer.com
Hours: 8:15 am to 5 pm M-F (Central)
Website: http://www.mercer-web.com/products/mercerhealthbenefits.html

Business Liability Contacts
Business Liability Insurance Plan Contacts
Program Administrator
Title: Mercer Consumer
Address: PO Box 14575
Des Moines, IA
50306
Phone: 800-503-9227
Email: PLSDSTeam.service@mercer.com
Hours: 7:30 am to 5 pm M-F (Central)
Website: www.mercer.com

AssistPlus Contacts
AssistPlus Contacts
Program Administrator
Title: New Benefits, Ltd.
Address: 14240 Proton Road
Dallas, TX 75244
7 a.m. - 7 p.m. M-F; 8 a.m. - 5 p.m. Sat (CST) ,  
Phone: 1-800-800-7616

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